Services & Support

Learning Support

NCPS offer academic skills, information literacy, research skills and study skills support through a range of activities and resources such as on-campus workshops and online webinars, online resources and information via individual learning support appointments, PASS (Peer Assisted Study Sessions) led by academically high achieving students, online assignment feedback services that provide personalised assignment feedback within 48 hours, as well as a blend of specific activities for those transitioning into the College or through their course.

Click here to access the Student Learning Support website


The Library is staffed by a qualified and experienced Librarian, a senior Library Assistant and a part-time Library Assistant. The Librarian assists staff and students with reference and research, and Library Assistants help with locating and borrowing research material and general queries. Take advantage of their expertise; they are there to help you and they can find information on most topics.

The Library has approximately 4,000 books relevant to subjects offered at NCPS, and it is constantly purchasing new texts. Up to four copies of all prescribed texts are held in the Library. The collection also includes journals, audio-visual materials, law reports, loose-leaf services, legislation and reference material. The Library has an extensive collection of online resources, including full-text journal articles, case law, legislation, pathfinders and a links page which is maintained by the Librarian on the NCPS website.

IT Support and the Online Student Portal

The online student portal can be found at, and provides students with access to their online class spaces, online enrolment, student webmail, as well as their academic grades and personal information.

For technical support, email or call 02 9964 6322 from 8am to 7pm (ESDT), Monday to Friday.


Orientation is a great way to meet academic and support staff and get to know other new students. It will also cover what to expect and what you need to know about your learning journey at NCPS, information on student services and a tour of the campus. Further details can be found here.

Student Administration

The College has a dedicated Student Administration team to assist students. For assistance please email or call (03) 8327 2600.


NCPSs’ Counselling Support Service is professional, confidential and free for all NCPS students. Counselling sessions are available on a short-term basis to assist students with a range of issues. For more information, please phone Margaret Golder on (03) 8327 2600 or email on


AccessAbility provides the services that NCPS students with a disability need to have an equal opportunity to successfully complete their studies. Some of the provisions AccessAbility provides include:

  • note takers and coaches
  • exam support and flexibility with assignment deadlines
  • physical supports around campus
  • one-on-one advocacy and case management support.

You can contact your AccessAbility Advisor via phone on (03) 8327-2600 or via email on