Refund Policy at NCPS
Refunds are available to students under certain circumstances, and provided they give formal notice of their intentions. The following table provides a general guide to the refunds available.
| Reason | Prior to Course Commencement but after Enrolment | After Course Commencement but prior to Census Date | After Census date |
|---|---|---|---|
| Course Withdrawal | Full Refund less 5% penalty per subject | Full Refund less 10% penalty per subject | No refund |
| Subject Withdrawal | Full Refund less 5% penalty per subject | Full Refund less 10% penalty per subject | No refund |
| Deferment | Full Refund less 5% penalty per subject | Full Refund less 10% penalty per subject | No refund |
| Leave of Absence | Full Refund less 5% penalty per subject | Full Refund less 10% penalty per subject | No refund |
Special circumstances
Special Circumstances (as outlined in the Higher Education Support Act 2003 (Cth)) must be:
- beyond the student’s control; AND
- do not make their full impact on the student until on or after the census date for the unit of study in question; AND
- make it impracticable for the student to complete the requirements for the unit of study during the period which the student undertook the unit.
Each application will be considered on a case-by-case basis.
FEE-HELP students
If you have a FEE-HELP loan, no FEE-HELP debt will be incurred if you meet the refund criteria. Please note: only in exceptional circumstances would a student’s FEE-HELP balance be re-credited or a refund issued.
An application to have a FEE-HELP balance re-credited or a refund paid must be:
- made only when the student believes that Special Circumstances apply;
- made in writing on the prescribed form and submitted to the Registrar;
- received within 12 months of the withdrawing from the subject or course or taking Leave of Absence;
- accompanied by independent supporting documentary evidence which substantiates the claims.
You will be notified of the Registrar’s decision within 45 days of receipt of the application. If you are not satisfied with the decision of the reviewer, you have the right to apply to the Administrative Appeals Tribunal for a review of the decision.
For a complete version of the Fee Refund Policy, refer to the Policies page of this website.
